The European multi-stakeholder forum on CSR

Exchanging experience and good practices of CSR is only feasible if we have a thorough understanding of the meaning of this term. Since there is no general agreement on the content of CSR in the academic or in the business world, we will start by highlighting the different conceptual questions involved. On the base of this analysis we will show an important and dangerous expectation gap between the business world and society at large. In order to bridge that expectation gap we will translate these conceptual constructs into the business model. This note will end with a summary of the challenges the Multi-Stakeholder Forum is facing.