Please note: Our offices will be closed from 22 to 26 December. We will respond to your inquiries as soon as possible after this period.

Our offices are located at Havenlaan 86c, bus 318, 1000 Brussels and at Reep 1, 9000 Ghent.

You can download the route description to our Brussels office, the Home of Governance, here.

Do you have a question? You might find the answer in our FAQ. If your question isn’t listed, feel free to reach out to us. Contact us and we'll get back to you! 

Frequently Asked Questions (FAQ)


This FAQ section provides you with the necessary information to make optimal use of our services and to quickly answer any questions regarding membership, training, events, and website usage. If you still have any questions, please don't hesitate to contact us.

Membership

How can I sign up or register for a membership?
At GUBERNA, we offer various membership options for both individuals and organizations. You can easily register via our website. Use the GUBERNA Membership Calculator to determine which membership suits you best.

Go to the Membership Calculator

 

Where can I track the status of my registration?
After registration, you will receive a welcome email. Please also check your spam or junk mail folder to ensure the email hasn't ended up there.

 

When will I receive the invoice for my membership?
The invoice will be sent by the end of the month in which you registered. If you completed the payment online, you will still receive an overview invoice.

 

How can I cancel my membership?
For Individual and Young members, cancellation must be requested at least one month before the expiration date. For Corporate members, a notice period of three months before the expiration date is required. Please also refer to our general membership terms and conditions. Contact us via the membership contact form to cancel your membership.

Training courses

Why don’t I receive immediate confirmation of my registration for the training?
At GUBERNA, we aim to share knowledge and experiences, develop skills, and promote good governance. Therefore, we place great value on interactive sessions, case studies, and the exchange of experiences in small, carefully curated groups in our programs: Director Effectiveness, Board Effectiveness, and Board Simulation.

We put a lot of effort into assembling a diverse and complementary group of participants based on an objective and professional selection process. Your selection for participation in these programs will be confirmed once you receive an email confirmation from GUBERNA.

 

When will I receive the invoice for my training?
We strive to process registrations as quickly as possible. You will receive the invoice no later than one week before the start of the training. If you completed the payment online, you will still receive an overview invoice from us.

 

How do I become a GUBERNA Certified Director?
Our open training program consists of three complementary modules: Director Effectiveness, Board Effectiveness, and Board Simulation. After completing these modules and obtaining the associated certificates, you can earn the title of GUBERNA Certified Director.

For more information, click here

Events

When will I receive the invoice for my event registration?
We strive to process registrations as quickly as possible. You will receive the invoice no later than one week before the event. If you completed the payment online, you will still receive an overview invoice from us.

Website Use

What should I do if I can't log in?
Make sure you are using the correct email address linked to your account. If you have forgotten your password, you can request a new one through the "Reset Password" option. For further assistance, feel free to contact us via the website usage contact form.

Disclaimer:
We continuously strive to optimize our website, which may occasionally result in longer load times. We apologize for any inconvenience.

How can I make an appointment?

To make an appointment in our Home of Governance, you can contact our office assistant, Iris Gantois, via the email address iris.gantois@guberna.be

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